McKinney ISD has adopted a resolution process for the purpose of resolving employee, student/parent, and public concerns in an efficient manner.

Please follow these steps to resolve your complaint:

Determine which McKinney ISD policy is applicable to your concern(s). Make sure that your concern(s) are appropriately addressed by that policy and that you are familiar with all requirements of that policy:

• Student/parent complaints are processed through Board Policy FNG

• Employee complaints are processed through Board Policy DGBA

• Complaints by members of the public are processed through Board Policy GF

Attempt to resolve the issue informally by contacting the relevant department, campus, or employee to schedule a meeting. If the concern remains unresolved, proceed to step three.

Please complete the form and send to to the appropriate department/email address:

Student/ Parent Resolution Form (FNG)-Email: School Leadership

Employee Resolution Form (DGBA)-Contact Human Resources office

Public Resolution Form (GF)-Email: Communications

To appeal your hearing decision, please email the department for the next Level Appeal form.

Student/Parent Resolution (FNG) – School Leadership

Employee Resolution (DGBA) – Contact Human Resources office

Public Resolution (GF) - Communications