Communication During an Emergency

The safety of our students and staff is our top priority. In the event of an emergency, McKinney ISD follows a coordinated communication plan to provide accurate and timely information to families, staff, and the community.

Immediate Notifications

When an emergency occurs, McKinney ISD will use multiple channels to share verified information as quickly as possible. Parents and staff will receive alerts through:

  • Phone calls, text messages, and email notifications via the district’s mass communication system

  • District and campus websites, 

  • Official MISD social media accounts: McKinney ISD Facebook, Twitter/X, and Instagram

Types of Updates

  • Initial Notification: Confirms that the district is aware of the situation and that safety protocols are in place.

  • Follow-Up Updates: Provide new information as it becomes available from school or emergency personnel.

  • All Clear: Communicates when the situation has been resolved and normal operations have resumed.

Please note that our goal is to communicate as quickly as possible and as accurately as possible. Every situation is unique and will need to be assessed. 

Accuracy and Coordination

The best practice and MISD policy, require that the immediate priority is ensuring student and staff safety, assessing and addressing the situation, and then issuing communication once accurate information is available. 

All emergency communications are developed in partnership with local law enforcement and first responders to ensure information is accurate and consistent. MISD will only share confirmed details to prevent the spread of misinformation.

Parent and Community Role

We ask parents and community members to rely only on official district communication channels and to avoid coming to campus during an active emergency unless instructed to do so.

For more information about MISD’s safety procedures, visit our Safety and Security website page.

Emergency Communication Tools

McKinney ISD Mobile Application

McKinney ISD has its own mobile application which is used to communicate with parents. You can find it in your mobile application store.

“In Case of a Crisis” App

All MISD staff members have access to the “In Case of a Crisis” mobile app. This tool provides step-by-step instructions and protocols to follow in the event of a real emergency on campus, helping staff respond quickly and appropriately.

Tip411

Tip411 is an anonymous reporting tool that enhances school safety by allowing students, parents, and community members to share concerns quickly and confidentially. Tips can be submitted online or by texting information to 847411 (tip411).

Examples of information you can report include:

  • Theft or property damage on campus

  • Potential fights or threats of violence

  • Bullying or harassment incidents

  • Assault or physical altercations

  • Vandalism or graffiti

  • Concerns for a student’s safety (e.g., suspected abuse, suicidal thoughts)

  • Drug or alcohol possession or use on campus

  • Weapons or threats involving weapons

  • Threats against students, staff, or the school community

  • Timely reporting allows school officials and law enforcement to intervene early and prevent potential incidents before they escalate.

Additional Resources for Families

Families are essential partners in maintaining a safe school environment. The following resources provide valuable information and guidance: